REFUND POLICY

Return Policy

We don't accept returns for a refund and will only offer store credit for unused and unopened returned items. We have to be notified within 24 hours of receipt of your purchase. After 24 hours of you receiving your items, we will not be able to offer you an exchange or store credit. You will also be charged 30% restocking fees plus shipping. Restocking fees and shipping is also applied to undeliverable products. To be eligible for an exchange or store credit , your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Non - returnable items Gift cards,health and personal care items

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of exchange or store credit.

If you are approved, then your store credit will be processed, and a credit will automatically be applied to you.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@whitenicious.com. Sale items (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@whitenicious.com

Ship your item (s) to:

766 Hampshire Rd
Unit B
Thousand Oaks
CA
91361

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will give store credit to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to:

766 Hampshire Rd
Unit B
Thousand Oaks
CA
91361

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.