TERMS OF SERVICE
Last Updated: January 2026
This website is operated by Whitenicious. Throughout the site, the terms “Company,” “we,” “us,” and “our” refer to Whitenicious.
We provide this website, including all information, communications, features, products, and services available from this site (collectively, the “Service”) to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site, creating an account, communicating with us, or purchasing something from us, you engage in our Service and agree to be bound by these Terms of Service (“Terms”), including all policies referenced herein, such as our Return Policy and Privacy Policy.
These Terms apply to all users of the site, including without limitation browsers, customers, merchants, vendors, influencers, affiliates, and contributors of content.
If you do not agree, you may not use the Service.
We may update these Terms from time to time. Your continued use of the website after changes are posted constitutes acceptance of those changes.
Our store is hosted by Shopify, which provides the ecommerce technology enabling us to sell to you.
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SECTION 1 – ELIGIBILITY
By using the Service, you represent that you are at least the age of majority in your jurisdiction, or that you are using the site with parental or guardian consent.
You may not use our products or Service for unlawful or unauthorized purposes.
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SECTION 2 – IMPORTANT INFORMATION ABOUT COSMETIC PRODUCTS
Our products are cosmetic and elective. They are intended to affect the appearance of the skin or hair.
Individual outcomes vary widely. Many factors influence results, including genetics, hormones, medications, skincare history, sensitivity, environment, application method, and consistency.
We do not guarantee:
• specific shades or tones
• identical results to advertisements
• speed of transformation
• permanent outcomes
• suitability for every user
Statements regarding our products have not been evaluated by the U.S. Food and Drug Administration unless expressly stated.
Products are not intended to diagnose, treat, cure, or prevent any disease.
No employee, customer service agent, influencer, or partner is authorized to give medical advice.
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SECTION 3 – CUSTOMER RESPONSIBILITY & PATCH TESTING
By purchasing, you accept full responsibility for determining whether a product is appropriate for you.
Patch testing before full application is strongly recommended.
Failure to read instructions, warnings, or perform reasonable testing is considered misuse.
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SECTION 4 – INFORMED & VOLUNTARY PURCHASE
By placing an order, you confirm:
• you read and understood the product description
• you understand results vary
• you had the opportunity to ask questions
• you are voluntarily seeking the cosmetic effect
A future claim of misunderstanding does not invalidate your acceptance.
Electronic checkout records may be used as proof of informed consent.
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SECTION 5 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any lawful reason.
You may not copy, reproduce, resell, or exploit any portion of the Service without written permission.
Payment information is processed through secure third-party providers.
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SECTION 6 – ACCURACY OF INFORMATION
Information is provided for general guidance and may not always be current or error-free.
We may correct inaccuracies or cancel orders affected by errors at any time.
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SECTION 7 – PRICES & MODIFICATIONS
Prices and availability may change without notice.
We may modify or discontinue products or features at any time without liability.
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SECTION 8 – PRODUCTS & LIMITATIONS
Certain products may be online-exclusive, limited in quantity, or final sale.
We attempt to display colors and images accurately, but monitors and lighting differ and exact representation cannot be guaranteed.
We reserve the right to limit or refuse orders by person, household, or region.
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SECTION 9 – BILLING & ACCOUNT INFORMATION
You agree to provide accurate purchase and account details.
We may cancel transactions suspected of fraud, abuse, or unauthorized resale.
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SECTION 10 – PAYMENT AUTHORIZATION & NO-CHARGEBACK AGREEMENT
By purchasing, you confirm:
• you are authorized to use the payment method
• the transaction is legitimate
• cosmetic dissatisfaction or failure to achieve desired appearance is not fraud
If a chargeback is initiated improperly, we may present:
• acceptance of Terms
• IP and timestamp logs
• shipping and delivery confirmation
• prior communications
as evidence in the dispute process.
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SECTION 11 – RETURNS & EXCHANGES
All returns are governed exclusively by our Return Policy.
Due to hygiene and safety requirements, certain items may be non-returnable.
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SECTION 12 – OPTIONAL TOOLS & THIRD PARTIES
We may provide access to third-party services. These are offered “as is” without warranties.
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SECTION 13 – THIRD-PARTY LINKS
We are not responsible for third-party websites or their content.
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SECTION 14 – USER COMMENTS & SUBMISSIONS
If you send testimonials, photos, reviews, or suggestions, you grant us a perpetual, worldwide, royalty-free license to use them in marketing and operations.
We are not required to compensate you.
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SECTION 15 – INTELLECTUAL PROPERTY
All trademarks, branding, formulas, product names, images, videos, and content are owned by the Company or licensed to us.
Unauthorized use is prohibited.
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SECTION 16 – PROHIBITED USES
You may not violate laws, infringe rights, provide false information, harass others, distribute malware, scrape data, or interfere with security.
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SECTION 17 – DISCLAIMER OF WARRANTIES
The Service and products are provided “as is” and “as available,” without guarantees of uninterrupted service or specific outcomes.
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SECTION 18 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, we are not liable for indirect, incidental, punitive, or consequential damages, including dissatisfaction with cosmetic outcomes.
Where liability cannot be excluded, it will not exceed the amount paid for the product.
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SECTION 19 – INDEMNIFICATION
You agree to defend and hold us harmless from claims resulting from misuse of products or violation of these Terms.
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SECTION 20 – INTERNATIONAL CUSTOMERS
You are responsible for compliance with import laws in your country.
We are not responsible for customs delays, duties, or seizures.
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SECTION 21 – SOCIAL MEDIA & PUBLIC STATEMENTS
We welcome honest feedback.
However, knowingly false, misleading, or fabricated statements about the Company or its products may result in legal remedies where permitted by law.
Customers must allow an opportunity for resolution through customer service before escalation.
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SECTION 22 – INFLUENCERS & UNAUTHORIZED RESELLERS
Only approved partners may represent themselves as official sellers or make marketing claims.
Unauthorized sellers assume all risks and liabilities.
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SECTION 23 – DISPUTE RESOLUTION & MANDATORY ARBITRATION
Except where prohibited, disputes shall be resolved through binding individual arbitration rather than court litigation.
Arbitration will occur in Los Angeles County, California, unless consumer law requires otherwise.
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SECTION 24 – CLASS ACTION WAIVER
You agree to bring claims only in your individual capacity and not as part of a class or representative action.
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SECTION 25 – OPPORTUNITY TO RESOLVE CONCERNS
Before initiating legal action or arbitration, you agree to contact customer service and allow a reasonable opportunity for resolution.
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SECTION 26 – ELECTRONIC EVIDENCE
Digital records including checkout acceptance, IP logs, shipment tracking, and communications are admissible as evidence.
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SECTION 27 – TERMINATION
We may terminate access if you violate these Terms. Obligations incurred prior survive.
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SECTION 28 – GOVERNING LAW
These Terms are governed by the laws of the State of California.
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SECTION 29 – SEVERABILITY
If any provision is unenforceable, the remaining sections remain valid.
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SECTION 30 – ENTIRE AGREEMENT
These Terms and referenced policies form the entire agreement between you and the Company.
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SECTION 31 – CONTACT INFORMATION
Questions regarding these Terms:
info@whitenicious.com